MinMaxTravel MinMaxTravel MinMaxTravel MinMaxTravel MinMaxTravel MinMaxTravel MinMaxTravel MinMaxTravel MinMaxTravel MinMaxTravel MinMaxTravel MinMaxTravel MinMaxTravel MinMaxTravel MinMaxTravel MinMaxTravel MinMaxTravel MinMaxTravel

Fostering quality tourist information centres in Vietnam

Tourist Information Centers (TICs) play an important role in promoting visitation to tourism destinations and are integral in creating a positive travel experience for visitors through the provision of friendly and professional customer service and useful travel information. TICs also play an increasingly important role in supporting local communities by strategically promoting tourism by displaying or selling locally made products and services.
However, with TICs in Vietnam being few and far between and with varying levels of quality, it is clear that there is still a long way to go before Vietnam has a strong, co-ordinated and effective network of TlCs that provide visitors with a warm welcome and the information and assistance they need in order to have a pleasant experience in Vietnam.
In order to strengthen the sustainability and the effectiveness of TlCs in Vietnam, ESRT is collaborating with UNESCO to develop TIC Standards for Vietnam as well as a TIC Operations Guide that will cover all aspects of good practice including meeting legal requirements, design elements, management, customer service, communications, marketing, financing, building partnerships and visitor research.
The TIC Standards and TIC Operations Guide are expected to be completed in May 2013 to coincide with the opening of the newly refurbished Hoi An Tourist Information Centre. To support implementation of the standards and guide, ESRT will develop and implement a training programme for the Hoi An Tourist Information Centre staff.

Vietnam Travel Company, Vietnam Travel Agency




Related News

Untitled Document

Find your tours

Top Tours

Planning a trip today can be confusing and time consuming. MinMax Travel not only arranges the various modes of transportation, but also may be able to save you money with early booking discounts, special fares, hotel deals and travel advisories. Don't take our word for it. See what the previous customer has to say about MinMax Travel.
Read about Our Service
Why book
with us ?

What people say about Minmax travel ?

Dear Phillips, Thank you for your email and many thanks to you, Minimax and all the tour guides for the fantastic tour. My husband and I have really enjoyed every bit of it. We really have nothing to complain about...

MinMax Travel © 2002 - 2019. All copyrights reserved. International Travel License 01-240/2010/TCDL-GPL HQT.

Head Office: 15 An Duong Vuong, Tay Ho District, Hanoi City, Vietnam Tele: +84 (04) 37101308 Fax +84 (04) 37101307 Email: vietnam@minmaxtravel.com
Ho Chi Minh City Office: 1F, 179 Nguyen Cu Trinh, District 1, Ho Chi Minh City, Vietnam Tele +84 976934428 Email: vietnam@minmaxtravel.com

VIETNAM: +84 4 37101308 HOTLINE: +84 (0) 976 118 989

Vietiso

LiveZilla Live Chat Software