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Thank you for a great trip!

Dear Julia,

Hope you had a wonderful Tet Holiday!

We would like to thank you for your excellent trip planning. We had one of our best vacations touring Vietnam. Everything went so smoothly and our guides were so warm, personable and prompt. (We were especially fond of Mr. Hai in Ho Chi Minh City. If you talk to him, say hello from us).

I promised you an evaluation, and here it is:

Trip planning: Excellent with very prompt replies to questions. (We were happy that we didn't have to wait for transport back from Ha Long Bay to Hanoi. Four hours at the dock would not have been fun). We also appreciate that when something didn't go according to plan, like when the driver didn't show up to take us to the airport the last day, you were able to fix that although it was very, very early in the morning. We felt very well taken care of. All the other guides and drivers were there to meet us on time and with a smile. The trip was also very well planned in regards to how much we were able to do and see in a vey short amount of time.

Hotels: Overall very good. Location (and that's important) was always excellent and breakfasts were also overall very good. The Rex is a bit "tired" but of course it's nice to have stayed there once. There was only one night stand table in our room which was odd. The Palace Saigon room was a bit dark and stuffy, but the staff was very friendly and it has a terrific location.  The Hoi An Historic Hotel and the Beach Hotel are both very nice and beautiful. We liked them very much. The Angkor-Wat hotel, REE, was OK but nothing special. The SilkPath Hotel in Hanoi was very good. The first night we got upgraded which was great. The last night we got a room with the window facing a wall ... It was OK for us because everything was clean and nice and it was only for one night, but if we would have stayed on for several nights, I would like to have changed rooms.

Food: Everyone is different, but for us it would have been better not to have the pre-paid set menus. We love to eat and take great pleasure in trying new cuisines. We understand that when you have a tight time schedule, it's helpful to have the restaurant set. What we would like is to have been able to order our own food (not having to eat from the set menu). Most of the time food was OK. Sometimes it was excellent (second day lunch in Can Tho, lunch in Hoi An, lunch in Siem Riep. Sometimes we didn't care at all (dinner in Can Tho, and 1st night dinner in Siem Riep and the second night dinner theatre in Siem Riep - that was truly terrible - the dancing was good though). We loved the Quan An Ngon restaurant that you recommended - really good food and a lot of fun!

Attractions: We loved doing everything we did, but if we would pick out some really outstanding memories it would be: The second day of Mekong Delta when we went out with the boat before sun rise and saw the river "waking up" as the sun rose - really beautiful. Ha Long Bay second day when we got to bike at the stunning Cat Ba Island and to kayak. It was so nice to get away from all the crowds and boats. The whole town of Hoi An was so beautiful - we loved it.

We hope to go back to Vietnam one day and if we do, we would call you immediately to arrange it for us. It has been a pleasure working with you and we wish you all the best for the future.

Best regards,
Pia and Bo Nilsson

Pia and Bo Nilsson

  • MinMax is an excellent travel company.

    MinMax is an excellent travel company.

    I hope all is well. We returned to the States two days ago and unfortunately still experiencing jet-lag. I would like to thank you and MinMax Travel Company for providing us such great service. We really enjoyed our stay and have nothing but good things to say about Vietnam.One thing we both REALLY appreciate was the hotel room that was booked at Larasa after our overnight train from Sapa to Hanoi. We were really grateful that we had a place to freshen up and were able rest a little before a...

    Wing Lin Cheung - United States

  • North of Vietnam Tour

    North of Vietnam Tour

    Thank you for your organizing our holiday. We enjoyed this trip so much!

    Ms. Parisara - Thailand

  •  Allow me to express my and my wife's gratitude for the excellent tour that you organised for us.

    Allow me to express my and my wife's gratitude for the excellent tour that you organised for us.

    Dear Jennifer,Allow me to express my and my wife's gratitude for the excellent tour that you organised for us. All the hotels that you chose for us were wonderful. The meals we had were all outstanding and the places we visited were certainly worth the journey.I will certainly recommend your firm to my friends.

    Mr. Carmel Galea - Malta

  • Samwoh Group of Companies' Cambodia Trips

    Samwoh Group of Companies' Cambodia Trips

    On behalf of Samwoh Recreation Club (SRC) committee and staff from Samwoh Group of Companies, we would like to thank you and Ms. Leng for arranging the tours, Samang, Samphor, and the two drivers for the hospitalities and services rendered to us for Group 1 and Group 2.  All including Ohana front desk staffs were helpful and accomodating.  It was nice working with you again.

    Group of Mr. Ronald Lim - Singapore

  • I highly recommend MinMax travel

    I highly recommend MinMax travel

    Jennifer from MinMax travel organised our 1 month honey moon with private tour and guides. All our guides were very professional and spoke good English. Each hotel that we stayed in was spotless with perfect service. We started our experience in Hanoi and went all the way down to Phu Quoc. Jennifer is a very professional and nice person she also came to meet us before we took the train to Sapa on her day off. I would recommend MinMax travel.

    Mr. Steven Pinolo - Australia

  • Enjoyed Hoa Lu Tam Coc Day Trip

    Enjoyed Hoa Lu Tam Coc Day Trip

    We really enjoyed the day, the guide was really knowledgeable and the area lovely. The only concern is perhaps timing, we started with a one-hour delay and came back exactly as planned. I think that perhaps slightly more packed programme would be better, eg adding one more stop at some nice place. On the whole, the trip was really good. Thank you very much! ”

    Ms. Petra Menova - Czech

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