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Please kindly read our terms and conditions carefully:

On booking online or signing our booking form when making reservation over the phone, fax or by email, you are deemed to have read and accepted our Booking Conditions, and are accepting the terms of these conditions on behalf of all persons in the party.

MinMax Travel Co., Ltd  - Vietnam Tourism Advisor specializes in  both inbound and outbound tours, whose registered office is at: 30/310 Nghi Tam Road, Tay Ho District, Hanoi, Vietnam and 1 operation office in Hue City and the other one in Saigon/Ho Chi Minh City.

International Tour Operation License: No: 01-240/2010/TCDL-GPLHQT issued by Vietnam National Administration of Tourism.

These terms and conditions constitute an agreement with MinMax Travel Co., Ltd - Vietnam Tourism Advisor . By entering the site you accept these terms and conditions. The terms and conditions are subject to change at any time, and it is your responsibility to check these terms and conditions regularly in case there are any changes. Continuing to use the site after a change has been made is your acceptance of those changes:

1. Reservation:

All services should be booked through our Hanoi Head Office. The contact address and telephone / facsimile are as bellow:

MINMAX TRAVEL CO., LTD

Head  Office:     30/310 Nghi Tam Road, Tay Ho Distric, Hanoi City, Vietnam
Official Web:     www.MinMaxTravel.com         www.VietnamTourismAdvisor.com
Central Mail:      Service@minmaxtravel.com     info@vietnamtourismadvisor.com
Office Tel:         (+84-4) 6653 4840 - 3710 1308 * Fax:(+84 - 4) 3710 1307
Direct Tel:         (+84) 976 11 8989    Customer Care: (+84) 169 532 8888  

2. Confirmation:

Upon receipt of your request, MinMaxTravel.Com’s team will check and inform you about availability. Your booking is considered confirmed when we receive your acknowledgment.

3. Tour Voucher:

Tour Vouchers will be issued to you after we receive your final confirmation.

4. Warranty:

In some cases, to hold your reservation, Our company will require your credit card details or guarantee. We will email you a credit card authorization form. To validate the guarantee, you will have to fill the form with all required details and return to us by fax or email.

5. Deposit:

A deposit of minimum 25% (depend on each booking) will be requested to guarantee all reservations. This deposit can be made by Bank Transfer to our company's account advised below. And the rest of the amount can be paid upon arrival in Hanoi or to MinMax Travel's offices in: Hanoi, Hue, Danang, Nha Trang or Ho Chi Minh City by your CASH or credit cards: Visa, Master, American Express....

6. Payment:

Payment can be made by Bank Transfer payable to our Bank Account, and all banking service charges will be borne (bear) by the payee.

Name of Beneficiary :                     NGUYEN VAN MINH

Beneficiary's Personal Address:      Thai Phu, Mai Dinh, Soc Son, Hanoi, Vietnam

Name of Beneficiary's Bank :           VietcomBank Hanoi (BANK FOR FOREIGN TRADE OF VIETNAM - HANOI BRANCH)

Address of Beneficiary's Bank :       198 Tran Quang Khai Street., Hoan Kiem Dist., Hanoi, Vietnam

Beneficiary's Account No.:               0 0 1 1 0 0 0 4 5 9 6 5 2 (in USD or VND)

Swift Code :                                    B F T V V N V X 0 0 1

Bank Website:                                 http://www.vietcombank.com.vn/en/

7. Cancellation:

In the event of cancellation, MinMaxTravel.Com will not impose any charges, as we strive to provide the best service and experience to our customers. However, if hotels or transportation contractors apply charges for cancellation, you will have to pay those charges that apply. Cancellation policies vary, depending upon the type of service, the time of year, and the reason for cancellation. We will pass on to you all details of any cancellation policy with our reply upon demand.

8. Refunds:

Refunds, and their method will be effected as agreed between you and MinMaxTravel.Com for unused services, and timely cancellations. Again, we will not charge you any amount for our work, however bank fees, if applicable, will be for your account.

For Further More Detail of payment, pls direct contact us at: service@minmaxtravel.com